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CJ Connections

At Christine Jewellers we acknowledge the importance of jewelry as an expression of caring or self-reward. Whether you shop at our flagship store, or shop with us on-line, we want you to feel valued and confident with your purchase because selling you a piece of jewellery isn’t the end of our sale process. We embark on a rewarding, lifelong relationship with our customers.

Comments (38)
    Daniela on  from Quebec, Canada

    Hello Michael

    Thank you for your prompt response. I had looked up your company before buying from you and you have a good reputation for customer service. Now I know why!

    Looking forward to getting my daughter's watch.

    Thank you
    Regards

    Daniela
    Lynnel on  from Calgary

    Hi Micheal,

    Thank you once again for your quick, efficient and impeccable customer service!!! I sincerely appreciate you exchanging the watch, I look forward to getting the new one! I completed the PayPal transaction.

    Thanks again,
    Cherie Mulder on  from Edmonton

    Thank you for all your help Michael...you were very helpful in my decision making. I can hardly wait to receive the watch! Both of you were wonderful to deal with...I will be telling anybody who wants to buy a Toy Watch to buy from you guys. Excellent service!
    Eugene Fugerson on  from New York

    Christine Jewellers,

    Thank you very much for the service ! My watch is in excellent condition and is a
    great satisfaction to have it ! I surely will tell every one about your serious service and your selection.
    Karen on  from Coquitlam, BC, Canada

    Hi Andrew!

    Thanks so much for your help in answering my questions and for the quick delivery of the watches. I will be excited to give my sister hers for her birthday in January and we will come and see you then if we need help with the sizing of her watch or need any further advice about setting them. I know she will love it!

    Have a great Christmas.

    Cheers!

    Karen
    Kevin on  from Kansas, United States

    Thanks for all your help Alex, I'll keep you guys in mind for future purchases. This will be a great Christmas for a special woman.
    Happy Holidays,
    Kevin
    Rob on  from New Orleans, United States

    Andrew, you're THE BEST! Thanks, the watch came yesterday and I have a VERY HAPPY boyfriend!
    Thank you!

    - Rob
    Ross Halden on  from Toronto

    Just to thank you for your excellent service in getting my Toywatch to me in 3 working days. I had great difficulty in finding this item. In these days of increasing poor service it is nice to be able to give praise when a company gets things right so

    Thanks once again.

    Ross Halden - Toronto
    Cindy Le on

    "It's not a big deal Andrew. You guys have wonderful customer service, I appreciate that. I would definately buy from you guys again and recommend your company." Thanks, Cindy Toronto, ON
    Shuki Ho on

    Hi! I just purchased a toywatch, Crystal Collection in Black $240 before I realized about the LouLou promotion. Is there any way for us to arrange an adjustment to the payment I made? 20% sounds too good to pass up! thanks so much, Shuki
    Daniel Hickey on

    Dear Andrew, Just wanted to say that I received the order on this past thursday and was very pleased with both the product and the prompt service. My girlfriend absolutely loved the pendant. I will keep you in mind for further purchases and,once again, thanks for the exceptional service! Kindest regards, Daniel Hickey
    Tide on

    Can I order for a spare toy watch strap ?? I've got one toy watch and many of the crystals on the strap fell off... CJ Customer Service's Reply Yes, we can have your Toywatch strap replaced. Simply send us an email info@christinejewellers with your watch's model number.
    Anita on

    CJ, Thanks for setting us up with Khalil Fong tickets. You really set the standards high for customer satisfaction! Although you’re only selling on behalf of New Wave, you kept us informed with latest news and made sure everything was perfect. can't wait till the show =) hope you guys sponsor more concerts in the future Anita
    Greg on

    The quality of service and the very attractive prices offered made CJ the obvious choice for my first major jewellery purchase. I would strongly recommend alex to anyone looking to take the mystery out of jewellery shopping. You will be seeing me very soon again.
    Danny on

    Christine Jewellers, Just to thank you for your excellent service in getting my recent order to me in 3 working days. I had great difficulty in finding this item which I wanted for a birthday present for my daughter to match the earrings I had bought her previously so I was delighted when my order was delivered so promptly. In these days of increasing poor service it is nice to be able to give praise when a company gets things right so thanks once again.
    Nick on

    Hey alex, someone left you a comment on Revscene.net check it out http://www.revscene.net/forums/toy-watch-t559940.html which by the way, CJ has the best toywatch selection in town. I got my tattoo toywatch there too.
    Julian & Far on

    I purchased an engagement ring for my fiance from Christine Jewellers. I had a hard time choosing the perfect ring, but the people at Christine Jewellers are so knowledgable and professional. Alex helped me with my decision, and my fiance loved the ring. We had such a great experience at this store that we had to go back and purchase our wedding bands from them too. Their prices are reasonable and the quality goes without saying. We will definately be going back! Thanks for everything!
    Micheal on

    I found alex's service to be professional and prompt. I received excellent advice to assist with choosing the right engagement diamond ring. I was also kept informed at every stage of the process. I am delighted with the diamond ring I received and so does my fiancée. I definitely recommend CJ and have no hesitation with dealing with Christine Jewellers again. Thanks!
    Emily Yu on  from Toronto, ON

    Making that special purchase is not easy, especially with all the different choices available, however CJ makes the choice very easy. Whether you have a budget or specific requirements give them a call, not only will they talk you through the process and explain everything in an easy to understand way but they take the hassle out of such a stressful purchase. Asides from the ring, service and price are second to none and I wouldn't hesitate in recommending CJ to anyone. Thank you Alex & family. - Emily Yu
    Patrick Hung on

    Alex, I just wanted to thank you for the amazing work you did on her engagement ring. Everyone has marveled at the design and workmanship. Mandy wanted me to pass on the message how absolutely gorgeous and special she feels her ring is, and that she is looking forward to getting our wedding bands from you.
    Mary on

    Thank you Alex for your prompt and excellent service. The diamond stack ring is so shiny!. You responded with several emails which kept me apprised of the order. Then when the item came (within the promised time), it was packaged neatly, and very thoroughly. The ring was in a beautiful box and everything was great. Thank you for obviously going that extra mile to please your customer. If I ever need a jewelry item like that ring again, I would certianly think of you guys first!. Thank you!"
    Jacqueline on

    I was a loyal CJ customer before i moved back to HK couple months ago. Very different from other jewelry stores in Vancouver, they have a really stylish interior design, and they are so close to keeping up with the trend in hk that they always carry the latest designs! But what's best is that they do not mark-up their product prices, that was why i could afford buying more than half of the jewelries i owe now! last but not least, i love the design and idea of this webpage! Now i can check out their new products all the way from HK! Good job and keep it up CJ! :D
    C. Hannie on

    My whole family likes shopping in CJ because their jewellery designs are very unique. I got this sterling silver w/ white gold plated, winnie-the-pooh ring, and I just couldn't find them elsewhere in Vancouver .....which makes it so special, since many of my frds ask me where I got them. Thanks so much for your great service. =)
    Kate on

    I am really liking my new diamond solitaire (1carat) ring. You made a quality product and I got a really good deal buying from you. I do recommend you to others. It took awhile to get used to having such a big 'diamond' but the more I wear it, the more I realize it is terrific, Thanks Alex!
    Harrison on

    CJ helped me repaired a gold necklace which I bought in Hong Kong. I am amazed and satisfied on how fast they finished the job and the quality of their work. Really sincere service.
    B on

    I got a Seiko watch from Christine's Jeweller's. IT was such a good deal and the service was excellent. I would definately go back~
    Winnie on

    买了一只toy watch ,很漂亮超喜欢!而且有折扣哦,店主很热情。下次买首饰会再去。
    Susan on

    The store with the best repair work in town. they are reliable and have superior customer service. Thank you alex for making my buying exprience more enjoyable.
    Channie on

    Not only that I love the designs and quality of the jewelleries in the store, but I am also greatly appreciated the superior customer service I recieved every time I shop in the store. It was glad to see their passion for jewelleries. Especially Alex, his positive and professional attitudes make me LOVE shopping there. I strongly recommend this store to my family and friends. And, I am sure that I will be back again.... for toywatch. Cheers. =)
    Fanny on

    Alex: I have acquired a number of beautiful pieces of jewelry from your store and I LOVE each and every piece. I have always found your jewelry EXQUISITE with INNOVATIVE DESIGNS at FABULOUS PRICE POINTS! It is always a fun experience shopping in your store and I appreciate the high level of knowledge and exceptional service. When I feel like indulging in a new piece of jewelry, Christine Jewellers in the first store I think of ALWAYS !!!!!!
    Jenny Ho on

    they carry the latest designs and have great value. Most of all, they stand by all the pieces they sell. Thanks for looking after our jewellery . - Jenny ho Imperial Co.
    Cindy Ng on

    With great service and people, i am sure that i will be back for my second pair of diamond earrings. very nice website too.. =) Cindy Ng TD Canada Trust financial service representative
    David Anderson on

    Alex, Phenomenal job with the new site launch. I am looking forward in seeing your new projects on this site. Merry Christmas and Wish you all the best. With Warm Regards, David Anderson Vancity
    Joey Ho on

    無意發現這個網站,一個很漂亮的網站,珠宝手飾品種及款式都已經十分齊全及相當美觀,我想價錢也可吸引吧,一定要前來參觀,看看有沒有心頭好。
    K on

    初めましで,私は日本からある。
    あなたのダイヤモンドと宝石類は超すごいね,設計は優秀、優雅である。
    そしで,私はあなたの新しい宝石類の設計に先に見続ける。

    メリークリスマス and a happy new year!

    - 田中 愛 より
    Gloria Chan on

    Good work alex! you're taking your company to a whole new level. your products are without a doubt nice designs. Continue to keep up with the good work.
    Gordon Wu on

    Thank you for your email invitation. First of all, i thought purchasing a diamond was virtually impossible. I walked in several stores and this store had the best service, patience in guilding through my diamond buying process. I got no sale pressure like i did with the other stores and alex helped me choose the diamond that is most suitable for me. My wife is overwhelmed with the amount of time and effort spent on us from purchasing the diamond to our customized setting. Thanks alex ! you'll definitely be seeing us again. Cheers!
    Alex Kwong on  from Richmond, BC

    Here i would like to thank all my friends & family for the continual suport .

    My parents started this business more than 15 years ago and always said that being a jeweller is a privilege because we are in the business of helping people celebrate thier special occasions.

    Here on this website, I will keep my customers informed with upcoming events, new product lines and our latest charity programs. Over the last 15 years, we have given away dozens of jewellery pieces for some of our clients fundrasiers. A good cause is a highly effective medium for placing our master creations in the hands of the jewellery-wearing community. More than that, my clients support me and I support them.

    Again, a big part of our success is our customers. I will continue to provide my customers with the most accurate, current information possible.

    - Alex Kwong
    Director
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