Privacy Policy

The most vital part of any business is the customer.  At Christine Jewellers Ltd., it is our goal to provide you with an exceptional experience in the hopes that you will continue to do business with us and refer us to your friends and family.  As such, ensuring the confidentiality of your personally identifiable information (PII) is of utmost importance to us.  Please take a moment to review this Privacy Policy carefully, in order to learn about the types of information we may gather, the manner in which it may be utilized and the circumstances under which it may be divulged to third parties.

Types of Information Gathered

For purposes of navigating our website, it is typically unnecessary to reveal any PII.  However, should you wish to purchase one of our products or learn more about other products and services that may correspond to your interests or needs, you may be required to supply us with additional details.  These may include your first and last name, delivery and billing addresses, telephone number(s), and email address, but not credit card information (which is processed by a secure third-party payment processor PayPal).  Submitting such PII constitutes your implicit permission for us to utilize it and divulge it in the manner outlined in this Privacy Policy and to maintain it in the format in which it was supplied, i.e. through our website, via email or over the telephone.  Additionally, over time we may compile data on your purchases, gender, birth date, anniversary, profession, civil status, and interests.  This data may be combined with other publicly-disclosed information that is supplied by data collection devices, our partners, our affiliates or other third parties.

While we welcome your comments, feedback, ideas and suggestions, as they are of invaluable aid to us in making improvements to our website, products and services, please note that upon submitting such content, it becomes the property of Christine Jewellers Ltd., in accordance with Section 2.6 ("User Content") of our Terms and Conditions.

Christine Jewellers Ltd. will not intentionally or knowingly solicit PII from children under 13 years of age.  Should we become aware that we have inadvertently obtained such information, it will be immediately removed from our records.  For more information on protecting the online privacy of minors, please feel free to visit the FTC's website at www.ftc.gov.

How Your PII Is Utilized

Christine Jewellers Ltd. may utilize the information you supply for the following purposes:

• To fulfill your orders for our products or services;
• To confirm and track your orders;
• To respond to requests for information or other customer concerns;
• To confirm the accuracy and completeness of the information you supply;
• To prevent and detect fraudulent practices;
• To make improvements to our website, products, services and promotions;
• To ascertain your preferences for products and services;
• To compile data on our customer demographics and purchase habits; and
• To contact you with information on other products and services that may correspond to your needs or interests.

Should you wish to refer a friend or family member to Christine Jewellers Ltd., you may do so through the simple online referral form provided on our website.  Please note that we will solicit your name and email address, as well as those of the other party, in order to inform him or her of your referral.  By submitting this information, you agree to allow Christine Jewellers Ltd. to utilize it in the manner outlined in this Privacy Policy.

From time to time, Christine Jewellers Ltd. may compile non-personally identifiable information for internal use.  Such use may include analysis of user trends and purchase habits in order to better adapt our products and services.  Christine Jewellers Ltd. reserves the right to divulge this information as it may see fit.

Christine Jewellers Ltd. is serious about protecting your PIIfrom unauthorized access and use.  To this end, we employ a number of means, including physical and informational security technologies and strict internal procedures for handling such data.  Sensitive information, such as your credit card number, is further protected during transmission through SSL encryption.  However, please note that it is impossible to fully guarantee the security of data transmitted over the Internet and should you choose to supply such information, you do so at your own risk.

Sharing and Disclosure

In some cases, it may be desirable or even necessary to divulge your PII to trusted partners.  Some of these instances are enumerated below:

• Certain services are performed on our behalf by trusted third-party providers.  These include shipping, payment processing, data maintenance, web hosting, tracking services, order fulfillment, assembly and marketing.  These providers are only supplied with that information which is necessary for the purposes of performing their duties and they are strictly forbidden from using your PII for any other ends.
• Should you decide to take part in a contest, sweepstakes or similar special promotion, Christine Jewellers Ltd. may divulge your PII to the event organizers.  Only that information which is necessary for purposes of managing the promotion will be supplied and its use for any other ends will be strictly forbidden.
• From time to time, Christine Jewellers Ltd. may supply its partners with your PII when we have reason to believe that the products or services they offer may correspond to your needs or interests.
• Christine Jewellers Ltd. may be obligated to divulge your PII in order to comply with legal processes, government requests and investigations of illegal or fraudulent activities, in situations where the security of our employees is compromised or in order to enforce our Terms and Conditions and other user agreements.
• Should Christine Jewellers Ltd. sell its business, merge with another company or file for bankruptcy, as a business asset, your PII may be included as part of such sale, merger or legal process.

Please note that the information gathered through our website may be processed and maintained in Canada or any other country where Christine Jewellers Ltd., its subsidiaries, affiliates or partners are licensed to do business.  Your use of our website constitutes your permission for your PIIto be transferred outside of your country of residence in this manner.  Christine Jewellers Ltd. strictly adheres to the guidelines established by the Canadian Department of Commerce related to the collection and use of information originating from the European Union.

IP Addresses and Data Collection Devices

When you navigate the Christine Jewellers Ltd. website, your computer's IP address is stored on our server.  This enables us to diagnose technical issues, fine-tune the performance of our website, analyze behaviours and web traffic, compile demographic data and record the dates and times of your online sessions.  Your computer's IP address may also be combined with your PII in order to prevent and detect fraudulent activity or to customize your experience on our site in accordance with your personal preferences, purchasing habits and interests.

Data may also be gathered by means of cookies, web beacons and/or other technologies that gather information on your use of our website, in order to improve your online experience.  These technologies are utilized to deliver advertisements, improve our website's user-friendliness, record visits from our partners and affiliates, determine the effectiveness of promotions, analyze traffic and usage and provide co-branded services.  The data gathered may include details on the number of visitors, the pages viewed and the duration of user sessions.  Some of our partners may have permission to utilize these technologies, as well, in conjunction with their advertisements that appear on our website by mutual arrangement.

You may refuse to accept cookies by adjusting your browser settings; however, doing so may cause certain features of our website to become unavailable or to function improperly.

Other Important Information on Your Privacy

Links: Please note that Christine Jewellers Ltd. is not responsible for any third-party sites that are accessible via links from our website.  Such websites are not subject to this Privacy Policy and should you choose to access them, you do so at your own risk.  It is strongly recommended that you consult the privacy policies of the websites in question before supplying your PII.

Opt-Out: If you no longer wish to receive communications from us, there are three ways in which you may be removed from our email mailing list: you may log on to your account, check the "unsubscribe" box on the Subscription Status page and then follow the online instructions; you may click on the "unsubscribe" link in any of our email messages; or you may make a written request to our Customer Service Department at [insert address here].  To be removed from our telephone list, you may inform us when we call you or you may make a written request to our Customer Service Department.  In the instance of promotions via regular mail, the only way to be removed from this mailing list is to contact our Customer Service Department in writing.  Please note that this will have no bearing on our ability to contact you via email or by telephone with regard to any orders you may have placed for our products or services.  Also, please keep in mind that opting out of our promotional communications has no bearing on our ability to continue using your non-personally identifiable information.

Updating Your Details: If you should need to update or correct your PII or delete any items, as permissible under the law, please contact us via email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or by telephone at 1 (800) 886-5215 and we will provide you with the necessary access.

Modifications: Christine Jewellers Ltd. reserves the right to modify the terms of this Privacy Policy as it may see fit, at any moment and without prior notice.  Should this be the case, the "last updated" date at the bottom of the page will reflect this fact.  Your continued use of our website constitutes your implicit agreement to the revised terms; for this reason, it is recommended that you review this page periodically in order to familiarize yourself with the currently active version.

Special Promotions: From time to time, Christine Jewellers Ltd. may offer special promotions, sweepstakes, contests, features, activities or events that are subject to additional or varied terms.  If this should be the case, any changes or additions to the present Privacy Policy will be clearly indicated in conjunction with such promotions and events.

Should you have any questions or concerns with regard to this Privacy Policy, please feel free to contact our Customer Service Department via email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or by telephone at 1 (800) 886-5215 and we will be happy to discuss these with you.

Please note that this Privacy Policy has been included by reference in our Terms and Conditions.